Shipping Policy
Domestic Shipping
We offer multiple shipping options for continental U.S. orders:
- Standard Ground: 3-5 business days
- Expedited: 2-3 business days
- Next Day Air: Available for most items
- Freight Services: For oversized/heavy items
Shipping Rates
- Free standard shipping on orders over $200
- Ground shipping: Calculated at checkout
- Expedited: Additional $15-$35
- Freight: Quote required (contact us)
Order Processing
- Orders process within 1-2 business days
- Weekend orders ship Monday
- Cutoff time: 2 PM EST for same-day processing
- You’ll receive tracking upon shipment
Freight Shipments
Special requirements for:
- Pallets/crates
- Oversized marine equipment
- Hazardous materials
- Liftgate deliveries
International Shipping
Available to select countries:
- Canada/Mexico: 5-7 business days
- Other destinations: 7-14 business days
- Customer responsible for all duties/taxes
- Restricted items may apply
Hazardous Materials
Special handling for:
- Flammables
- Batteries
- Chemicals
- Compressed gases
(Additional fees apply)
Tracking Your Order
All shipments include:
- Real-time tracking
- Delivery notifications
- Carrier contact information
- Online shipment management
Delivery Issues
For problems with delivery:
- Contact carrier first
- Provide order number
- Note package condition
- Report damages immediately
Remote Locations
Extended transit times may apply for:
- Alaska/Hawaii
- Military addresses
- Rural destinations
- Offshore deliveries
Order Changes
Contact us immediately for:
- Address corrections
- Delivery instructions
- Service upgrades
- Delivery holds